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ToIP and VoIP Consulting Services

Since 2002, I realize consulting service on Unified Communications (VoIP, Telephony, iPBX, Call center, Collaboration, Videoconference). Generally, these systems are based on Cisco equipment and software. But from time to time on systems as Alcatel, Asterisk or Kamailio ( OpenSER). For that reason, I took successfully the examination CCNP Voice (in 2010) I am since certified. I intervene by using these technologies for systems going of the TPE of 10 people to the big group of more than 60.000 peoples.
I also bring my expertise to service compagnies or to other free-lance consultants.

Context

Existing telephony system assessment

I use methods and specific tools to audit the information and the configurations of your legacy telephony system to realize a quite new installation with a more effective collaborative solution.

ToIP Collaboration Cisco

Ecosystem

Services Samples on projects in which I taked part

Study of new versions of Cisco Collaboration Products
Description Context Certif. Exam 1
CUCM CUCM:11.5 CCIE Collaboration Written
Unity Connection CUCM:11.5 CCIE Collaboration Written
Cisco IMandP Server CUCM:11.5 CCIE Collaboration Written
Cisco UCCX CUCM:11.5 CCIE Collaboration Written
Cisco Callmanager Express CME (SIP, SCCP, MGCP, H323) CME:11.6 CCIE Collaboration Written
Cisco Unity Express CUE CUE 9.0 CCIE Collaboration Written

Study and prototyping of new versions of Cisco Collaboration Products
Description Context Certif. Exam
CUCM on VmWare CUCM:9.0.2 VmWare:10.0.4 CCIE Collaboration Written
Unity Connection and VmWare CUCM:9.0.2 VmWare:10.0.4 CCIE Collaboration Written
Cisco IMandP Server and VmWare CUCM:9.0.2 VmWare:10.0.4 CCIE Collaboration Written
Cisco UCCX on VmWare CUCM:9.0.2 VmWare:10.0.4 CCIE Collaboration Written
Gateway to voice and telephony provider IOS:15.2.4 CCIE Collaboration Written
Gateway to SIP provider (SIP voice and video) IOS:15.2.4 CCIE Collaboration Written
Cisco Callmanager Express CME (SIP, SCCP, MGCP, H323) IOS:15.2.4 et CME:9.1 CCIE Collaboration Written
Cisco Unity Express CUE IOS:15.2.4 et CUE 8.6 CCIE Collaboration Written

TAM: User needs assessment
Description Context Certif. Exam
For a CME-SRST Cisco installation (350 users) IOS:15.1 CME:8 CCNP Voice
For a installation with CUCM and Unity Connection (650 users), greeting modifications 8 CCIE Voice Written
For a installation with CUCM (350 users) 7 CCNP Voice

Hardware and software assessement
Description Context Certif. Exam
Gatekeeper H323 international network with technical prefix for voice and video IOS:12.4 CCNP Voice
Unity Connection 7/8 CCIE Voice Written
CUCM 6/7/8 CCNP Voice

Installation Cisco equipement
Description Context Certif. Exam
CME-SRST voice gateway (protocol SIP, MGCP, H323) IOS:12.4 à 15.1 CCNP Voice
Phone operator voice gateway (ISDN SIP, MGCP, H323) IOS:12.4 à 15.1 CCNP Voice
CUCM on MCS 6/7/8 CCNP Voice
CUCM on UCS2210 and VmWare CUCM:8.6.2 VmWare:4.1/5.0 CCNP Voice
Unity Connection on MCS 6/7/8 CCIE Voice Written
Unity Connection on UCS2210 and VmWare CUCM:8.6.2 VmWare:4.1/5.0 CCIE Voice Written
Cisco Presence Serveur on UCS2210 and VmWare CUCM:7 VmWare:4.1 CCIE Voice Written
Cisco UCCX on UCS2210 and VmWare CUCM:7 UCCX:7 VmWare:4.1 CCIE Voice Written
Cisco UCCX on UCS2210 and VmWare CUCM:8.6.2 UCCX:10 VmWare:5.0 CCIE Voice Written
Gatekeeper H323 (international voice-video network) Cisco IOS:12.4 CCNP Voice

Partial installations - Cisco equipment
Description Context Certif. Exam
DSP on 2800 serie Cisco router CUCM:6 IOS:12.4 CCNP Voice
Cisco IP Phone Cisco installation using BAT CUCM:6 IpPHONE:69xx, 79xx CCNP Voice
Backup tools installation CUCM:6/7/8 CCNP Voice
Monitoring tools installation CUCM:6/7/8 CCNP Voice
Voice gateway VG200 serie installation for fax and modem CUCM:6/7/8 IOS:12.4 CCNP Voice
LDAP secure interconnection CUCM:6/7/8 CCNP Voice

Cisco firmware and software upgrade
Description Context Certif. Exam
IOS version upgrade on voice gateway IOS:12.4 to 15.1 CCNP Voice
IOS CME-SRST version upgrade on voice gateway IOS:12.4 to 15.1 CCNP Voice
CUCM software (mode secure) and MCS to UCS2210/VmWare 6 to 8.6.2 VmWare:4.1/5.0 CCNP Voice
Unity Connection software (mode secure) and MCS to UCS2210/VmWare 6 vers 8.6.2 VmWare:4.1/5.0 CCIE Voice Written

ToIP Miscellaneous
Description Context Certif. Exam
UCCX Scripting 7/8/10 CCIE voice written
B-ACD Configuration for central Call Center temporary backup IOS:15.1 CME:8 CCNP Voice
Alcatel 4000 serie assessment for migration (file analysis and CUCM configuration) CCNP Voice
from Alcatel 4000 serie to CUCM Cisco migration 6/7/8 CCNP Voice

Installation of Cisco Collaboration system in secure mode
Description Context Certif. Exam
Voice gateway installation CME-SRST -Ex.: TLS protocol, Certificats- IOS:12.4 à 15.1 CCIE Collaboration Written
CUCM on UCS2210 with VmWare -Ex.: TLS protocol, Certificats- CUCM:8.6.2 VmWare:4.1/5.0 CCIE Collaboration Written
Unity Connection on UCS2210 and VmWare -Ex.: TLS protocol, Certificats- CUCM:8.6.2 VmWare:4.1/5.0 CCIE Collaboration Written

1 related Certification Exam

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ToIP and collaboration - Alain Faure Computer Networks and Collaboration Consulting Service
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